Terms and Conditions for Car Rental Service

  1. This Car Rental Service Package (“Package”) is subject to these Terms and Conditions. By purchasing the Package via HKA Holidays official website (https://www.hkaholidays.com/hk/), you shall be deemed to have read, understood, and agreed to be bound by these Terms and Conditions.
  2. The sales period of the Package is valid from 8 April 2021 to 30 December 2021  (both dates inclusive) (Hong Kong time). The Package is not available on blackout dates,  1-6 April, 24 – 28 & 31 December, 2021.
  3. Customer is required to complete the booking form which is available at HKA Holidays’ official website (https://www.hkaholidays.com/hk/Promotion/HKCarRental) . HKA Holidays shall then confirm the booking by reference to car availability. If car is available, a confirmation email will be sent to the email address provided by the customer. Upon receipt of the confirmation email, customer shall proceed the payment process to complete the purchase process.
  4. The customer’s information must be provided at the time of purchase.  No change of the name is allowed and it is non-transferable. The customer is reminded to ensure the title, name and date of birth are the same as those showing on Hong Kong Identity Card or travel document, and in case of a corporation, the same as those showing on business registration certificate.
  5. The driver must be aged 25 years or above and holds a valid driving licence for at least 24 months. A valid HKID Card/ Certificate of identity, driving licence and proof of residential address valid within three months (person rental) or Business Registration Certificate (company rental) must be presented during vehicle collection. 
  6. A customer may nominate up to 2 named drivers. Apart from the nominated drivers, the customer shall be liable for all loss and consequential damages. The customer shall indemnify and keep the HKA Holidays/car rental company fully indemnified.
  7. A customer is required to ensure that he/she hired the correct type of car as no change is allowed after confirmation.
  8. A customer is responsible for refilling the petrol to the original level when returning the car.
  9. HKA Holidays will not be liable in the event that the confirmation email is returned due to non-delivery/mis-delivery/technical error and no replacement will be made.
  10. HKA Holidays will not be liable for any matter or loss in relation to any error or omission due to technical problems including but not limited to any computer or internet network issues.
  11. HKA Holidays is not the operator of the car under this Package and therefore not liable for any discrepancy in relation to title, merchantability, quality, design, fitness for a particular purpose, correspondence with description, safety and lawfulness.
  12. Terms and conditions of DCH (Motor Leasing) Ltd apply. Click to read in details
  13. Booking is not completed or accepted by HKA Holidays until payment has been received and a booking confirmation has been issued.
  14. The first 10 customers who have successfully booked a car rental service can enjoy one time free car delivery service, limited offer, first come first serve.
  15. This Package is not valid in conjunction with any other promotions.
  16. No cancellations, refunds or changes can be made. Please carefully plan your trip and provide the correct information during the purchase.
  17. Fortune Wings Club (FWC) members are not eligible to earn FWC Points on this Package.
  18. You are advised to check with the latest Government outbound/inbound travel alert or immigration restrictions for both departure/arrival destinations before planning your trip, including but not limited to those measures in relation to COVID-19. You acknowledge that such measures may be adopted rapidly which sometimes occur during your travel.
  19. Nothing in these Terms and Conditions shall confer any third party rights or benefits.
  20. HKA Holidays reserves the right to amend these Terms and Conditions at any time without prior notice. Other terms and conditions available at www.hkaholidays.com also apply.
  21. If there is any inconsistency or ambiguity between the English and Chinese versions of these Terms and Conditions, the English version shall prevail.
  22. In the event of any dispute regarding any of these Terms and Conditions, the decision of HKA Holidays shall be final.
  23. These Terms and Conditions shall be governed by the laws of Hong Kong Special Administrative Region.